Network • Systems • IT Infrastructure
MD. PARVEZ HOSSEN
System Support Engineer
Passionate about network systems, troubleshooting and keeping IT infrastructure running smoothly with reliable technical support.
Passionate about network systems, troubleshooting and keeping IT infrastructure running smoothly with reliable technical support.
System support, network administration and practical IT infrastructure expertise.
I am a System Support Engineer with around 4.5 years of practical experience in network support, ISP operations and IT infrastructure. I specialize in MikroTik, Cisco, GPON/EPON, network monitoring, troubleshooting and technical support.
To grow as a professional Network/System Engineer while contributing to secure, reliable and scalable infrastructure and continuously strengthening my technical expertise.
Core technologies and practical capabilities.
Hands-on experience in ISP, networking and IT support environments.
Installed and maintained MikroTik routers, switches and network devices; monitored and troubleshot LAN/WAN and fiber networks; supported GPON/EPON ONU devices; configured wireless access points; coordinated with NOC teams for uninterrupted network services.
Customer support, MikroTik administration, technical troubleshooting and network-related assistance.
Cisco switch and router support, customer technical assistance and remote troubleshooting.
IT services, network installation, networking and communications support.
Reliable support for networks, ISP and IT infrastructure.
MikroTik, Cisco, LAN/WAN, VLAN, routing, switching, firewall and wireless configuration.
Network monitoring, troubleshooting, customer support and NOC coordination.
OLT/ONU support, fiber connectivity, configuration and practical fault troubleshooting.
Computer Science & Technology
Naogaon Polytechnic Institute • 2022
CGPA 3.77 / 4.00
Science
Jagdash High School • 2018
GPA 4.89 / 5.00
CCNA • MTCNA • Hardware & Networking • CCTV Maintaining • Data Entry Expert
For technical opportunities, networking projects or professional communication.